Piano Notes For Biffy

Part 5: Communication within the project team

Within a project team, there are many communication options that include my opinion, very much "conflict potential". Here are some examples:

communication via Skype and Instant Messaging
chat communication is very convenient, especially when you are not in the same room and want to send a developer to info (eg send a link or document, etc. ). It also poses many dangers:

• chat is time consuming! Typing is often longer than
• phone chat is not always evident: Without facial expressions and gestures and tone without the other person can do things are often misunderstood
• chat Abklenkung. When continuously lit, the Instant Messaging icon that directs the real work from

For short chat information is certainly useful. Serious issues (eg if a team member violates the rules of the game) should never be accessed via chat, but always personal.

communication issue tracking and communication via mail:
Issue Tracking: see post here
mail: see post here

Personal Communications:
Within a project team, is the personal communication in my opinion the most important and the most efficient. Obstacles, problems, but above all praise and criticism should be addressed immediately and in person. Help following things:

• regular feedback sessions on the team and if necessary also in the personal interview
• Regular physical project status meetings
• small talk during breaks or just in between
• Regular exchange in the team

If no discussions take place, all done virtually, then the Projektleitder assume that something is wrong in the team ...