Convection Perfection 200t

Part 6: Stakeholder Communications

on stakeholders and stakeholder communication there are good theoretical foundations, such as the stakeholder analysis or communication matrix. I would like in this post does not explain the theoretical bases or play again, but rather describe what can be used together with these methods than PL for communication with stakeholders.

For direct communication with stakeholders a detailed stakeholder analysis is essential. Also, the project manager probably thought about at the beginning of the project, which stakeholder groups when, how and what will be informed (communication matrix). But you have a clean analysis and the corresponding reports to stakeholders in real boat?

Personal communication as the most important starting point for stakeholder communication:

I think that just when communicating with stakeholders as the project team to face communication plays an equally important role. Depending on the stakeholders to talk might not be such intensity within the team, but from time to time a phone call or in a common coffee does no harm. The following reasons:

• stakeholders who are not so close to the project are often have no time to read all the reports and understand them to be sent once a month. Since there is no daily communication, we often forget the context. These are listed here project presentations where the break can shade the personal interview to be found.
• can find in a personal interview, the project manager with more specific questions, where appropriate, all the problems lie, as in a one-way communication.
• personal discussions, the stakeholders the opportunity to ask questions and that is from the Project for the ideal opportunity false assumptions the way clear.
• It is more possible to win in person the confidence of a Stakeholeders. The stakeholder knows then the "face" behind the person who sends regular reports. And who knows, maybe these reports are then viewed it: o)

It is clear that in a big project, not every stakeholder can be cared for personally by the project manager. But the project manager in the project could appoint someone who is responsible for stakeholder communications. This person also decides when the project is to be there / need.