Listening is one of the essential qualities that a project manager must bring to me. It is even better to listen if all team members can, but this condition is not always given. More important that the project sets a good example.
Why listening is important for the project and the team is:
The project is far more than just the appointment coordinator, cost and performance monitor. The project will also address the needs of the team. Even if the project is not always handy for everything has a solution, he will act as central contact for all. The he can achieve that by listening and by each individual receives. The project manager must achieve, that he is a person of trust. It is enough for a coffee just to listen to views and fully and completely zuwidmen the team member.
should also reach the project that not only he himself is listening, but listening to the team today. Namely forget things often go, or be misinterpreted, because the team has not heard correctly.
When not listening to the project manager and the team together, the borders of disrespect for me personally. And that's probably one of the worst condition, if you want to achieve a team goal.
As the project manager to listen to themselves and can also promote the team: make
- regular feedback sessions. Room for criticism (even on the project itself) create
- set a good example, listen to yourself always active
- moderating meetings and establish rules. Cell phone, laptops etc. are an absolute no-go during a meeting. To point and ask for attention, even if someone else speaks.
- Personal interviews with individual team members lead, take time for their needs. It will not be distracted by other tasks
- the Exchange between team members and actively promote demand, such as mutual review of developed or manufactured components, technical exchange on the status meeting. Make sure that the "communication rules" are observed.
more about "active listening"
- Active listening
- Definition
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